from the heart of
Rongomelaa Policies
- Colour Variations: Slight differences in colour may occur due to lighting conditions during photography and variations in screen resolution and display settings across devices.
- Handwoven Irregularities: Minor irregularities in weave, texture, or motif are inherent to handloom products and are a mark of authenticity—not defects.
- Product Care: Improper washing or storage may affect the fabric’s texture and colour. Please follow the care instructions provided to maintain the saree’s longevity.
At Rongomelaa, we ensure that every saree is packed with care and delivered safely to your doorstep.
- Domestic Shipping (India): We offer free Pan-India shipping on all domestic orders. Delivery timelines depend on the destination and courier partner; however, most orders are delivered within 4–5 business days, excluding weekends and public holidays.
Once shipped, tracking details will be shared via WhatsApp. - International Shipping: International delivery charges apply. Delivery timelines for international orders may vary depending on the country, customs clearance, and courier services. Please get in touch with us via our Business Whatsapp(+91 8762274761) for international orders.
- Packaging & Handling: All sarees are carefully folded and packed to prevent damage during transit. Customers are advised to avoid using sharp objects while opening the package. Any damage caused while opening the package will not be eligible for exchange or return.
- Order Cancellations: Orders cannot be cancelled once they have been shipped.
- Delays: While we strive to deliver orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, festivals, or logistical issues beyond our control.
- All content on the Rongomelaa website—including the brand name, logo, product designs, images, photographs, text, and creative materials—is the exclusive intellectual property of Rongomelaa.
- Any unauthorised copying, reproduction, distribution, modification, or use of this content, whether for commercial or non-commercial purposes, is strictly prohibited without prior written permission.
- Rongomelaa reserves the right to take appropriate legal action in case of infringement.
- For permission or collaboration requests, please contact us at rongomelaa@gmail.com
At Rongomelaa, we value your trust and want to ensure a fair and transparent shopping experience.
- Exchange is available only in case of product defects. We do not offer returns.
- 24-hour replacement window– Defects must be reported within 24 hours of purchase or delivery.
- To process an exchange, we require clear photographs and an unedited unboxing video shared within the 24-hour period.
- The saree must be unused, unwashed, unaltered, and returned with its original tags and packaging intact.
Your satisfaction matters to us, and these steps help us maintain the quality and authenticity of every saree we deliver.
What Our Customers Say
"I love them! they are affordable, very comfortable to wear, and have an interesting variety"
"The fabric is soft and quality of saree is good. Its very comfortable to wear and drapes beautifully. Rongomelaa have excellent quality collection"
"All sarees are beautiful and elegant. I appreciate the quick response and fast delivery"
"It looked sooo beautiful and the feel and comfort of the fabric is unmatched."
Authentic designs with modern elegance. These sarees are truly special and worth every rupee.
The fabric quality is outstanding and the colors remain vibrant even after multiple washes.
A perfect blend of tradition and contemporary style. Highly recommend for anyone looking for premium sarees.
